Terms of service
Terms of Service
Effective Date: 20/06/2026
Welcome to [Digital Dreamz]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website.
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1. Eligibility and Account Terms
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and complete.
- You are responsible for maintaining the confidentiality of your account credentials.
- You accept responsibility for all activities conducted through your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or unlawful purposes.
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2. Products and Availability
We strive to display our products, descriptions, specifications, and images as accurately as possible. However:
- Product colors may vary depending on your screen or device.
- Minor variations in packaging or appearance may occur.
- Product availability is subject to stock levels.
- We reserve the right to discontinue or modify products without prior notice.
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3. Pricing and Payment
- All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
- Applicable taxes and shipping charges will be shown during checkout where applicable.
- We reserve the right to change prices without prior notice.
- Payment must be successfully completed before an order is processed.
- We accept payment methods displayed at checkout through our authorized payment partners.
If a pricing error occurs, we reserve the right to cancel the affected order and issue a full refund if payment has already been received.
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4. Order Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to:
- Cancel or refuse any order
- Limit quantities purchased
- Request additional verification before processing
- Cancel orders suspected of fraud, misuse, pricing errors, or unauthorized transactions
If your order is cancelled after payment, a refund will be processed using the original payment method.
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5. Shipping and Delivery
We aim to dispatch orders within the estimated processing time shown on our website.
Please note:
- Delivery times are estimates only.
- Delays may occur due to courier issues, weather, public holidays, or other circumstances beyond our control.
- Customers are responsible for providing accurate delivery information.
- We are not responsible for delays caused by incorrect addresses supplied by customers.
Estimated delivery timelines may vary depending on your location.
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6. Returns, Refunds, and Exchanges
Our Returns and Refund Policy forms part of these Terms.
Unless otherwise specified:
- Return requests must be made within [7 DAYS] of delivery.
- Returned products must be unused, in original packaging, and include all accessories where applicable.
- Certain products may not be eligible for return due to hygiene, customization, or legal restrictions.
- Approved refunds will be processed to the original payment method within the applicable processing period.
- Shipping charges are generally non-refundable unless required by applicable law or due to our error.
Please refer to our Return Policy for complete details.
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7. Intellectual Property
All website content, including but not limited to:
- Logos
- Brand names
- Graphics
- Images
- Product descriptions
- Text
- Website design
- Icons
is the property of [DIGITAL DREAMZ] or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.
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8. Prohibited Uses
You agree not to:
- Violate any applicable laws or regulations.
- Use the website for fraudulent purposes.
- Attempt unauthorized access to our systems.
- Upload viruses, malware, or harmful code.
- Interfere with website functionality.
- Misrepresent your identity.
- Copy or scrape website content without authorization.
- Engage in activities that harm our business or other customers.
Violation of these Terms may result in suspension or permanent termination of access.
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9. Limitation of Liability
To the maximum extent permitted by applicable law:
- [DIGITAL DREAMZ] shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
- Our total liability for any claim shall not exceed the amount paid by you for the applicable order giving rise to the claim.
- We are not responsible for interruptions, technical issues, or events beyond our reasonable control.
Nothing in these Terms limits liability where such limitation is prohibited under applicable law.
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10. Third-Party Services
Our website may use third-party services, including payment gateways, shipping providers, analytics tools, and other integrations.
We are not responsible for the policies, content, or practices of third-party websites or services. Your use of such services is subject to their respective terms and privacy policies.
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11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
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12. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated Terms will be posted on this page with a revised Effective Date. Continued use of the website after changes become effective constitutes your acceptance of the revised Terms.
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13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India, unless otherwise required by applicable law.
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14. Contact Information
If you have any questions regarding these Terms, please contact us:
Store Name: Digital Dreamz
Owner: Moulyashree L
Email: moulyashree421@gmail.com
Phone: +919187595789
Customer Support Hours: Monday to Saturday (10 AM to 6 PM)
We will make reasonable efforts to respond to all inquiries within 4 to 5 working days.